Xorventa Social Privacy Policy

Data We Collect

• User-provided content, including prompts, inputs, files, and workflow data
• Account and contact information, if provided
• Usage, diagnostic, and interaction data
• Device, browser, network, and IP metadata

AI & Processing Disclosure

Your inputs may be processed by third-party AI and infrastructure providers to generate responses, operate automations, and deliver services. By using the service, you acknowledge and consent to this processing.

Purpose of Use

• Operate, maintain, and deliver services
• Improve performance, reliability, and user experience
• Security monitoring, fraud detection, and abuse prevention
• Product development and service improvement

Data Sharing

We share data only with service providers necessary to operate the platform, such as cloud infrastructure and AI providers. We do not sell personal data.

Data Retention

We retain data only as long as reasonably necessary to provide services, meet legal obligations, enforce agreements, and improve system performance. You may request deletion where applicable.

When you delete your account, we deactivate it immediately and cancel any active subscription. Residual account records — including your tenant configuration, knowledge-base content, and the customer record held by our payment processor — are retained for no longer than six (6) months after deletion, after which they are permanently and irreversibly purged from our active systems, except where a longer period is required by law, needed to resolve disputes, or necessary to enforce our agreements. Routine backups and audit logs may persist for their normal rotation period before being overwritten.

User Responsibilities

You agree not to submit sensitive personal, financial, healthcare, regulated, or confidential data unless explicitly permitted by contract and supported by the service.

Security

We implement administrative, technical, and organizational safeguards, including encryption, access controls, and monitoring. No system can be guaranteed 100% secure.

To protect sign-in, sign-up, and account-recovery pages from automated abuse, we use Cloudflare Turnstile, a bot-detection challenge that may run invisibly and processes limited client-side signals (such as IP address, user-agent, and browser characteristics) solely for that purpose. Your interaction with Turnstile is also governed by Cloudflare’s Turnstile Privacy Addendum, available at https://www.cloudflare.com/turnstile-privacy-policy/.

Your Rights

• Request access to your data
• Request correction of inaccurate data
• Request deletion where legally applicable

Limitation of Liability

We are not responsible for outputs generated by AI systems or for downstream decisions, actions, or business outcomes based on those outputs.

Contact

support@xorventa.ai

support@xorventa.ai