Data Deletion Instructions
Last updated: 2026
This page explains how to delete the data Xorventa stores about you, including data obtained through connected third-party services such as Facebook, Instagram, LinkedIn, X, TikTok, Pinterest, Google Business Profile, and Bluesky.
1. Disconnect a connected social account
To revoke Xorventa’s access to a connected social network and delete the credentials we hold for it, sign in to your account portal at account.xorventa.ai, open Social, and click Disconnect on that network. Disconnecting immediately and permanently deletes the encrypted access and refresh tokens for that network from our systems — we retain no copy, and the integration can no longer act on your behalf.
2. Delete your entire account and all data
To delete everything, sign in at account.xorventa.ai, open Account settings, and choose Delete account. This deactivates the account immediately, cancels any active subscription, and removes your connected-service tokens, tenant configuration, and knowledge-base content. Residual records are permanently and irreversibly purged within six (6) months — see “Data Retention” in our Privacy Policy.
3. TikTok data specifically
If you connected a TikTok account, you can remove Xorventa’s access at any time from TikTok itself: Profile → Menu → Settings and privacy → Security & permissions → Manage app permissions → Xorventa Social → Remove. Removing access there revokes the token TikTok issued to us.
To also delete what we stored, disconnect TikTok in your Xorventa account (Social → Networks → Disconnect) or email support@xorventa.ai. That removes the encrypted access token, the TikTok account identifier and display name we cached, and the record of posts we published on your behalf. Content already published to TikTok stays on TikTok — delete it in the TikTok app.
4. Facebook & Instagram data specifically
If you connected a Facebook Page or Instagram account, you can also remove Xorventa’s access at any time from Facebook: Settings & privacy → Settings → Business integrations → select Xorventa → Remove. Removing the integration there, or disconnecting in our portal (step 1), deletes the tokens we hold and stops all access. Xorventa never stores your Facebook or Instagram password.
5. Request deletion by email
If you cannot access your account, or want us to delete your data on your behalf, email support@xorventa.ai with the subject “Data deletion request” from the email associated with your account. We will verify your identity and complete the deletion.
Questions about this page?
Contact Xorventa for details, plan terms, and implementation guidance.