Welcome questions and what the window knows

In this video, you'll add your welcome questions, and choose what your chat window knows. We're starting from your dashboard. First, open Assist. Then, Chat windows. Configure your window. And open Section one. Add the sample questions your visitors see. Up to three of them. Save your changes. Now, Section five. This is what your window knows. Use your Business Facts. Or, build unique knowledge just for this window. Paste in text. And add it to your documents. There it is, in your source documents. Have it read your main pages. Or every page on your site. Add a single document. Re-curate cleans it up. You can download it. Edit it, and upload it again. Or delete it all, and start over. To test what it knows, ask your chat window a question on your site. Type your question, and send it. It answers from the facts you just set up.