How-to videos · Xorventa Assist
Calls
In this video, you'll see every call to your number, which callers are waiting on you, and how to clear the list. We're starting from your dashboard. First, open Assist. Then, Calls. Every call from the last thirty days is listed here. Each one says how it ended. Completed. meeting booked, transferred to you, or missed. A caller who asked for you and didn't get through is waiting on you, at the top. It says why, and you also get an email about it. Once you've called them back, press Done. Tick this to see only the callers waiting on you. Clear list empties the list. Press it again to confirm. Callers waiting on you stay, and every call is still counted. To find out who called recently, just ask Xora. Click her. Then type your question, right here in the chat. She lists each caller. And who is still waiting on you to call them back. Read her answer here. Then ask her anything else about your calls, any time.
Covers: The list of calls and how each ended, calls waiting on you, clear list.
More Xorventa Assist videos
- Add a chat window and start free
- Label, display style and plan
- Branding
- Colors
- Welcome questions and what the window knows
- Install
- Phone, how it answers
- Phone, language and texting
- Email and appointments
- Ask Xora to change your chat window
- What your visitor sees
- Texts and approvals
- Add or cancel a window
