Texts and approvals

In this video, you'll see your texts, the replies Xora drafts for your approval, and the emails she couldn't answer. We're starting from your dashboard. First, open Assist. Then, Texts. Texts to your number from the last thirty days are listed here. A texter Xora couldn't answer is waiting on you, at the top. Open a conversation to read it. Here, Xora answered from your Business Facts. Once your business is registered for texting, you can text back from here. You see the customer's email and her draft, which you can edit. Then send it, or delete it. Emails she couldn't answer from your Business Facts are here too, with the reason. Write your reply, and tick this to save the answer to your Business Facts, so she can answer the next one. Text replies she drafted are waiting here too. To see everything waiting on you, just ask Xora. Click her. Then type your question, right here in the chat. She lists everything waiting on you. Texts, drafted replies, and the emails she couldn't answer. Read her answer here. Then ask her about any text or email, any time.